Please read the case “Employees Make A Difference at Amy’s Ice Creams” HR IN SMALL BUSINESS at the end of Chapter 16, Strategically Managing the HRM Functions available in your textbook Human Resource Management: Gaining A Competitive Advantage-Noe, Hollenbeck, Gerhart, Wright,11e., and answer the following questions1. Which elements of a customer-oriented HRM perspective does Amy’s Ice Creams seem to have? (See Figure 16.2.)2. Suppose Amy’s hired you as a consultant to evaluate whether the company has an effective HRM function. Which outcomes would you look for? How would you measure them?Generally, a small ice cream shop such as Amy’s cannot afford to pay store workers very high wages. How well do you think the company can achieve high
Key Assignment Part 1: The board of directors at AGC
Key Assignment Part 1: The board of directors at AGC needs a status update on your change management project. Shawn asks you to write